Plans & Pricing

We've got you covered with flexible plans that grow with your store and meet the needs of high-volume retailers. Don't see a plan that fits? Contact us for a solution that works for you.

Try It
Free

No credit card required

Up to 20 submissions
Shoppable gallery display
Post to Facebook business page
Shopify and BigCommerce apps
Show It
$50/MO

BILLED ANNUALLY

-OR-

$100 MONTH-TO-MONTH

Everything in Try It
100 monthly invitations included + $20 per additional 100 invitations
Automated re-engagement emails
Unlimited submissions
Custom

Starting at

$1000/MO
Everything in previous plans
Starts with 6,000 monthly invitations included
Social media features
Google product ratings
Multiple survey/collection paths
Multiple domains, stores, brands
API access
White label

Compare Plans

Managed Services

You can customize a package to fit your needs. Our services are designed to provide you with the help you need at each stage of your business. Starting at $50 per month, options include:

Approval

Moderation

Our team of content analysts will examine your content for appropriateness. Only videos, photos, and narrative approved will be published.

FB Post

Social Post Management

Posting UGC to Facebook regularly has been proven to increase engagement and referral traffic. We plan, manage, and execute a Facebook posting strategy using your content collected on our platform.

Curation V2

Social Curation Services

Based on the hashtags and terms you care about, we will curate existing content containing media from Instagram or Twitter.

Interested in a solution for your enterprise or agency? Rivet Works is built to handle any level of volume. Contact us to learn more.

Frequently Asked Questions

How long are your contracts?

Our plans are month-to-month, and you may cancel any time. We offer additional savings if you choose to pre-pay for 12 months.

Can I cancel at anytime?

Yes, you may cancel at any time. Rivet Works does not require commitments or long-term contracts. You will have access to your account until the end of your pre-paid billing period.

If you have opted to lock in additional savings by committing to a longer-term contract, please refer to the length and billing terms of your contract. You may contact support at any time with additional questions about your specific contract.

Is there any Rivet Works branding?

Yes, there is a small "Powered by Rivet Works" mark will appear on the "Get Started" and "Thank You" screens of your collector and below the embeddable displays.

What kind of analytics are available?

All of Rivet Works’ plans include access to an exportable CSV report as well as dashboards. The Put It Everywhere plan provides access to a conversion and sales dashboard.

Can I have multiple users for my account?

Yes, you can add users to your Rivet Works account. Please email support@rivet.works with the user’s email address and they will be issued an account.

What kind of support will I receive?

All subscribers may reach out to our speedy support team at any time. Non-critical questions will be answered during regular business hours (M-F 9-5 CDT). Our support staff is available 24/7 for critical issues.

Our resource library and blog are also invaluable sources of information for both using Rivet Works and using customer-generated content effectively to drive awareness, traffic, and conversion. Feel free to email us at support@rivet.works should you need anything!

What is a submission?

A submission occurs when a user clicks submit at the end of your content collector. A submission can contain but is not limited to multiple photos/videos, captions, narrative, a star rating, profile data, and an opt-in. No matter how much content and data is collected in a single submission it will only count as 1 submission. Submission totals include the count of both approved and rejected submissions.

What if I exceed the maximum for submissions on the free Try It plan?

You will be alerted if you exceed the maximum submissions for your free Try It plan. You will have the option of upgrading your plan. Moving from the Try It plan to the Show It plan allows you to collect an unlimited amount of content.

What if I exceed the maximum email invitations for my plan?

You will be billed an additional $20 per 100 email invitations sent. The email invitation overage will be billed one month in arrears. Contact us if you have any questions!

Can I pay by credit card, check, or ACH?

We typically require purchases to be made by credit card. If you require to pay by manual check or ACH, you may incur additional fees.

If you purchased a Rivet Works plan through the Shopify app store, you will be billed through Shopify. See Shopify App Billing Support for more details.

Contact us if you have any other questions about payment methods.

 

COLLECT CONTENT
Basic content collector
Advanced content collector
Photo and video uploads
Automated invitations and reminders
Branded, configurable invitations
Custom invitations
New content notifications
Product reviews
Multiple content collectors (languages, locations, brands, etc)
MANAGE CONTENT
One-click content control (approve, hide, or modify)
Customer content library
Manual content tagging
Automated content tagging
Automated content tagging with multi-product details
DISPLAY & DISTRIBUTE CONTENT
Shoppable gallery display
Intelligent ecommerce displays for products and categories
Interactive map displays
Photo or video contests
Rating snippets in Google search results
Real-time personalization based on user preferences
Multi-site content use and display
Customizable display and integrations (API, In-Store Display)
SOCIAL MEDIA INTEGRATIONS
One-click sharing to Facebook, Twitter, & Pinterest
Configurable social posting to Facebook Business Page
Facebook & Google+ social login and data capture
Social curation
IMPROVE THROUGH CONTENT
Overview statistics
Sales performance dashboard
Social influence tracking (of social posts to FB Business Page)
Display engagement tracking
Conversion and site goal tracking
Content action recommendations
Influencer insights
INTEGRATIONS
Shopify & BigCommerce apps
Custom ecommerce platform integration
White label
Review import
SUPPORT
Online support center
Email support
Phone support
Priority support
Account Manager
 
Basic content collector
 
Photo and video uploads
Automated invitations and reminders : Up to 20 submissions
Branded, configurable invitations
 
New content notifications
Product reviews
 
 
One-click content control (approve, hide, or modify)
Customer content library
Manual content tagging
Automated content tagging
Automated content tagging with multi-product details
 
Shoppable gallery display
 
 
 
 
 
 
 
 
 
Configurable social posting to Facebook Business Page
 
 
 
Overview statistics
 
Social influence tracking (of social posts to FB Business Page)
Display engagement tracking
 
 
 
 
Shopify & BigCommerce apps
 
 
 
 
Online support center
Email support
 
 
 

Show It

 
Basic content collector
 
Photo and video uploads
Automated invitations and reminders : Up to 100 invitations/month + $20 per additional 100 invitations
Branded, configurable invitations
 
New content notifications
Product reviews
 
 
One-click content control (approve, hide, or modify)
Customer content library
Manual content tagging
Automated content tagging
Automated content tagging with multi-product details
 
Shoppable gallery display
 
 
 
 
 
 
 
 
 
Configurable social posting to Facebook Business Page
 
 
 
Overview statistics
 
Social influence tracking (of social posts to FB Business Page)
Display engagement tracking
 
 
 
 
Shopify & BigCommerce apps
 
 
 
 
Online support center
Email support
 
 
 

Put It Everywhere

 
Basic content collector
Advanced content collector
Photo and video uploads
Automated invitations and reminders : Up to 500 invitations/month + $20 per additional 100 invitations
Branded, configurable invitations
 
New content notifications
Product reviews
 
 
One-click content control (approve, hide, or modify)
Customer content library
Manual content tagging
Automated content tagging
Automated content tagging with multi-product details
 
Shoppable gallery display
Intelligent ecommerce displays for products and categories
 
 
 
 
 
 
 
 
Configurable social posting to Facebook Business Page
 
 
 
Overview statistics
Sales performance dashboard
Social influence tracking (of social posts to FB Business Page)
Display engagement tracking
Conversion and site goal tracking
Content action recommendations
 
 
Shopify & BigCommerce apps
 
 
 
 
Online support center
Email support
Phone support
 
 

Custom

 
Basic content collector
Advanced content collector
Photo and video uploads
Automated invitations and reminders : Starts with 6,000 invitations/mo included
Branded, configurable invitations
Custom invitations
New content notifications
Product reviews
Multiple content collectors (languages, locations, brands, etc)
 
One-click content control (approve, hide, or modify)
Customer content library
Manual content tagging
Automated content tagging
Automated content tagging with multi-product details
 
Shoppable gallery display
Intelligent ecommerce displays for products and categories
Interactive map displays
Photo or video contests
Rating snippets in Google search results
Real-time personalization based on user preferences
Multi-site content use and display
Customizable display and integrations (API, In-Store Display)
 
One-click sharing to Facebook, Twitter, & Pinterest
Configurable social posting to Facebook Business Page
Facebook & Google+ social login and data capture
Social curation
 
Overview statistics
Sales performance dashboard
Social influence tracking (of social posts to FB Business Page)
Display engagement tracking
Conversion and site goal tracking
Content action recommendations
Influencer insights
 
Shopify & BigCommerce apps
Custom ecommerce platform integration
White label
Review import
 
Online support center
Email support
Phone support
Priority support
Account Manager