Real life experiences make for
POWERFUL MARKETING
People love to see and hear about other people's real life experiences with your products and brand. In fact, 83% of consumers in 60 countries say they trust these recommendations over any other form of advertising.
Rivet Works allows you to easily engage your customers to share photos, videos, stories, and more, then use these highly influential assets to fuel your marketing.


The Process
HOW IT WORKS

STEP 1
EASILY ASK CUSTOMERS TO SHARE
You choose triggers like email prompts, social posts, or a call-to-action on your site to automatically engage your customers to share their experiences.

STEP 2
CUSTOMERS ARE GUIDED THROUGH THE SIMPLE, STEP-BY-STEP PROCESS
By simply clicking or tapping through, your customers are guided through a branded, step-by-step experience where they can share their content. Everything is done in a browser window, meaning they can use any device and won’t need to download an app.



STEP 3
MODERATE CUSTOMER SUBMISSIONS IN ONE TAP
As your customer-generated content begins to flow in, you’ll receive automated emails to approve or reject submissions. To feature content on your site, simply tap or click on the thumbs up icon in the email and you’re all set!

STEP 4
CONTENT IS POSTED TO YOUR SITE AND CUSTOMERS ARE PROMPTED TO SHARE
Approved submissions will then appear in dynamic displays placed on your site. Your customers will also receive alerts that their content has been approved. These alerts prompt them to share their submissions with their social media networks, increasing brand awareness and social reach.



STEP 5
USE YOUR INFLUENTIAL CONTENT AS A POWERFUL MARKETING TOOL
Content submitted through Rivet Works is fully owned by your brand and can easily be posted to your own social platforms with a single click. Rivet Works also delivers performance stats about which pieces of customer-generated content have performed best. That way you understand which pieces people respond to best and which you should use in your other marketing efforts.